Market Opportunity Analysis for Managed IT Services in Manufacturing

Mid-sized manufacturers in India are increasingly exploring managed IT services to modernize operations and reduce in-house infrastructure burdens. While large enterprises have embraced Industry 4.0, smaller players remain cautious — facing challenges with outdated systems, high perceived costs, and limited vendor trust. 

This case study investigates how an Indian IT services provider evaluated the potential of outsourcing IT infrastructure among manufacturers in Maharashtra, Gujarat, and Tamil Nadu. 

• Identify gaps in cybersecurity, remote access, and downtime tracking. 

• Evaluate cost-benefit dynamics between outsourcing vs internal IT 

• Understand regional adoption readiness for predictive maintenance and remote access 

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